Consumer Redressal

I opted Alfa Logistics and Packers to shift my home goods from Bangalore to Mumbai on 9-Oct-2013. They provided me with godown facilities to store the goods since I needed the delivery only on month end. I had paid 80% of the amount in advance and i have the receipt of the same. When i had called to ask them to bring it on 28 Oct 2013, I was told that the godown manager had expired and hence the goods will not be delivered. All the calls made were going unanswered and also if ever answered were rudely answered by the staff. On 3rd Nov, the goods were delivered but partially. Now when we were trying to call the company to inform about the issue, no staff answered. I want to launch a complaint against the company for not delivering the services on time plus for their irresponsible behavior. Address No. 18 18th Cross, Rajiv Gandhi Nagar, HSR Layout, Sector 7,Bommanahalli, Bangalore -560068 Contact Number : Raju 09739966655