Consumer Goods
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Complaint #33220 — Kavita Lal
Filed: 3 Sep 2021 ·
Address: Geeta Bhawan, Near Indian Post Office, Deepu Para, Bilaspur, Chattisgarh - 495001
I have placed an order of DEEPCOOL DQ850-M 850W 80 Plus Gold Full Modular Power Supply (DQ850-M V2) on Amazon.in on 26th August 2021 the order was delivered to me on 29th Aug 2021. On opening the package I found that one of the cable (24pin power cable) is missing from the package. I have raised the concern with the Amazon team on 30th Aug 2021 but on 3rd Sep 2021 the team replied to me that according to their investigation it was in the package and denied any replacement or refund.
The cable is important because with out it I cannot switch on the PC and the power supply becomes a waste. I also pleaded the customer support representative for the replacement not refund but they denied even that.