Consumer Redressal

Dear Sir, I have booked my household goods with Maxwell Packers & Movers, 190/1b, Goswami Para Road, Bally Goswami Road, Howrah - 711201, Ph. No. (033) 66342181, Mob. No. 09831151498 for delivery in Buxar, Bihar on 08.11.2013 where it was said that all the items in safe condition will be delivered on 12.11.2013. But today is 24.11.2013 and till date I have not received my items. On asking everyday the manager says that today it will be delivered. But everyday is passing hopeless. No information of goods is intimated by the manager himself and even on asking he gives wrong information. He never bothers about the difficulty suffering by me. He always tells false that your items are in Gaya, in Patna, in Ara, in Danapur. Everyday he changes the places. He gives mobile nos. of transporters to me that seems to be his well trained actors who speak his languages. Being hopeless from his angle, only you are the hope. So, kindly help me in getting my items. I will always remain obliged to you.