Consumer Redressal

My Household Material was Picked up by Made easy cargo 976324442 from Pune to Delhi. I got the reference from Assure Shift an online Portal ( www.assureshift.in ) who suggest Packers and Movers. My Material was Picked up on 25th July and was promised to deliver it before 31st of July... This Promises and several Promises of today and tomorrow ended on 10th July when i have to hire a vehicle and get my stuff picked up from Gurgaon at my own cost. Initially my agreed quote includes a 3 seater sofa but when i get the packing slip after 4 days of material pick up sofa was missing in the list and later i found that they didnt Picked up the sofa. I asked them to return a proportionate amount which they refused. I never receive any Insurance copy . When i received the material i found that My BED , TV unit and Centre Table were damage.. and from that day i am waiting for return of money and insurance claim from Made easy cargo and Assure Shift.