Consumer Redressal

Sir/Madam, With due regard, I would like to inform you that I had booked tickets from Spicejet Airline counter at Airport, Port Blair, for myself and my family to travel from Port Blair to Chennai and vice versa for some important personal reasons, but I couldn't perform the journey due to nationwide Lockdown. Hence in PNR No. VD99YW an amount of Rs.34320/- and in PNR No. U7Q5QI an amount of Rs.40680/- totaling an amount of Rs.75000/- is kept in reserve in the Credit shell. Accordingly, i requested Spicejet Airline through email to kindly cancel the tickets and credit the amount kept at the credit shell to my below given account for my personal important usages at the earliest please. The State Bank of India, Garacharma branch, Port Blair Account No. 30350539787 , IFSC Code - SBIN0009670. Sir, for the same i had already complaint in this portal vide your office refernence No.MOCAV/E/2021/01769 and per your direction the Spicejet Airline Nodal officer has e-mailed me on 09/05/2021 and stated that "due to technical glitch our team shall take some time to process the refund. Your patience in the interim would be highly appreciated". But, as on date the refund was not not credited to my account. Hence, it is once again requested to kindly do the needful and direct them to refund the credit shell amount kept in my PNR- VD99YW & U7Q5QI with interest if any, to my account at the earliest. Thanking You, With Regards (T.C.SHYJU) Wimberlygunj, South Andaman, Port Blair, Andaman and Nicobar Island