Consumer Redressal

This is a complaint against the Gati packers and movers in Bangalore. I had my household things shifted from Bangalore to Balinga since my dad works in CoalIndia and the location is fairly remote. I booked Gati packers and movers via this website: https://www.gati-packers-movers.com/ and they asked me to pay advance of Rs1000/- to their UPI account: narendrakumar9924@okaxis. After picking up things which they estimated for 17pkgs later they changed the estimation to 19pkgs and asked me to pay the money for 19 cartons which they estimated Rs 45250/-. I asked if I can pay half now and the remaining after delivery which they clearly mentioned no and said they will throw my things off. Hence I had to pay the entire amount to UPI ID: joginder2255ish-2@okicici. They promised me the delivery in 7days even after knowing the destination PIN code. Then they delivered after 30 days and threw all my things outside the gate. Some of my things were stolen and was not the same as originally packed. And all of my furnitures are broken. On complaining they used foul language. I want this agency to face the consequences for the actions. Please help me in this regard. They are cheaters, thieves and mafias. I have lost trust now. Their GSTIN : 29BMYPJ7672Q1ZJ. Please take strict action against them for they have used foul language and bad behaviour even after committing such mistakes.