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Complaint #33132 — SHAHNAWAZ ALAM

Filed: 17 Jul 2021  ·  Address: 25/1 kustia masjid bari lane kolkata 700039
My flight Air India got cancelled due to operational reasons, and i had given request on 22nd April 2021, & again on 4th May 2021 for the refund and still there is no communication from Air India till now. When called customer care last week they told we have forwarded Refund Application 4001015907 for 098-4722410525 to Air India on 28 April Request you to please intervene and get it resolved. Below is the ticket details. PNR : ZDM90 I have also sent the mail to their refunds team 4 times my task number was also created. its number is : 10413573. When ever i'm calling their customer care they are misguiding us instead of supporting us e ticket. 098-4722410525

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