Consumer Redressal

With due regards it is submitted that I have requested Mr Ankush Chaudhry of M/s AMAZON RELOCATION PACKERS&MOVERS to shift a wooden cabinet from Gurgaon Sector 17 to Mohali on 4th July 2021. He agreed to do transfer for Rs 2500 all inclusive, He promised to delivery items within 3 days. Executives from M/s AMAZON RELOCATION PACKERS&MOVERS came & picked up the items. Before picking up, price was once again confirmed and he affirmed on the same (over telephone). We asked for a bill to which he said will share once the tracking ID is generated. For next 2 days -5th & 6th July 2021 he didnt picked our calls nor did we received any intimation on my item. Late night of 6th July 2021, he picked up phone & said items will be delivered but didnt share any tracking ID. On 8th July 2021, we made him an agreed payment of Rs 2500. Post receiving the payment he sent an inflated invoice which even doesn't have any date. He said items will be delivered only if full payment is done. Attached is the copy of the bill. At this point of time I am not aware where is my household item. Its kind of ransom which he is asking. He has put on so many additional charges. I am an ordinary man and I have purchased that asset 10 yrs back for Rs 12k. Now he is asking to pay him Rs 5900 approx. I am not even sure, even after receiving the money, will I get my item & also will it be in same state as it was shifted. Also this is gross fraud being done by Mr Chaudhry. Pls consider this email as formal complaint against Mr Chaudhry of M/s AMAZON RELOCATION PACKERS&MOVERS having mobile no +91 83031 50805. He has cheated & done fraud with me. Will request you to initiate action as per the legal process against the same. May I request you to facilitate the delivery of my items.