Consumer Redressal

As per their advt in Google by M/s Sale Bazaar, I had on 2 2 2021 ordered for a 43" Colour TV and accordingly paid Rs 11500/ online through my credit card towards the cost of the TV . They have issued a invoice with order id 540788 and have been responding my subsequent calls but had requested me to wait for 60 days delivery period and informed that the product was to be imported. After 60 days , when contacted it was informed by M/s Sale Bazaar that the product arrived at Mumbai Airport and their delivery partner M/s Fast Box delivery will deliver the product . They informed that their order is completed and will not refund the amount and the order is complete. They have advised to contact the delivery partner for the delivery of the product.Though M/s Fast Box Delivery was responding to calls and mails informing that they will deliver the product. Till date the product was not yet delivered and for the past 1 -2 months the phone calls though earlier attended are not going now and mails are not being responded and are getting returned. I have already registered a complaint with National Consumer Helpline and the Company has not responded their mails..My attempts to either get back the money or the product failed despite my numerous attempts. Company Name Sale Bazaar Contact Info WEM technology Pvt Ltd 301 Royal Palm Near Soni Complex Malad West Opp West End Bldg Chincholi, Bunder Mumbai 400064 Ph Sale bazaar 9205371372 Fast Box 8527734735 mail: info@sale-bazaar.com info@fastboxdelivery.com Even now the Company is actively advertising. kindly look into the matter.