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Complaint #33076 — NITISH KUMAR

Filed: 7 Jun 2021  ·  Address: 8206 D2 eco floor jungian road
I am your Customer of BroadBand(QUADRANT TELEVENTURES LTD (formerly known as HFCL Infotel Ltd)) where my new Connection is 1605014109 and Account Number 3742565. Before that I was not Your Customer care and I was not Your Any customer , As per talk by the Customer care , it was Advised to Complain to the Appellate Authority . Where for One connection i was charged for Rs 6000 , for 3 Sales persons . I got a new connection by another sales person named Amod whose mail Id is there marked in mail and contact number is 9115529365, where i have holded the Payment of installation as the time of installation it was month hand. I used to get a salary by the 7th of the month. Even though I have spoked where it was cleared to mention that ,I will inform the team and please pay within 1 week from 1st of June 2021 mean before or on 7th June 2021. as per Asked by you the Mobile number are as follows: 9311381479 8792518103 These two numbers have taken money and all documents but no connection . I also Got the message of Disconnection of the Wifi Service as well as the installation Router from the Home . I would request the team to find who has taken 6000 in the name of connecting broadband from the 9th of May 2021 till 28th of the May 2021. I would Also request the team to look into the matter. Today my router has been taken by the Amod ,and I have made payment to amod where transaction details are shared in mail and today I am embarrassed because of no connection where I lost my value. I need a solution and connection back by today at any cost. i need my money now, 6000 and all the documents. Please Return back the money asap. for one coonection they took 6000 but no connection after that they gave connection .they asked 2000 but i refused to pay the amount since 6000 is collected by them. Today they cut the router and threathen that i will teach you leasson .

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