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Complaint #33052 — Anish Mon
Filed: 22 May 2021 ·
Address: flat no:5501, Janapriya Metropolis, Mothinagar, Eragadda, Hyderabad- 500018
Dear sir,
I use "ease my trip" website to reschedule my flight (To June 5th). The system automatically capturing the date June 21st and even after I changed the date in the calendar, the refreshed flight itinerary came for June 21st. Mistaken this as June 5th, I booked the flight and ticket received and payment done. Upon understanding the mistake, I recorded the video of website error and informed the customer care. they are not ready to acknowledge it and saying they can't do anything. Please help me to solve it. I have done numerous mails and calls to ease my trip customer support. they are not ready to help and asking me pay again to reschedule the flight.
Regards
Anish Mon