Consumer Redressal

Hello, I have taken service from TransCargo packers and movers (http://transcargopackersmovers.com/) shifting my things from bangalore to Pondicherry. Initial quotation was Rs.11000/- and then after loading on Saturday (24-Apr-2021) they sent me the bill of Rs.17641/- . After discussion and arguments, I agreed to pay the full amount. And I have been promised for things to be delivered at drop location on 25-Apr-2021, Sunday. But I got my items delivered on 29-Apr-2021 and no proper response provided in the meantime. During delivery they demanded another Rs.1000/- and argued they cannot unload until we pay them. And one computer table worth Rs.1200/- is missing. Poor service, no proper response, rude behavior and abusive language. Demanding extra money, looting, no proper packing, handling goods roughly. Please add these packers and movers to the blacklist and make sure other customers are not impacted/suffering by them. They claim to not speak english after few days of communicating in english. And stick with rough hindi and intimidate us by harsh tones. The owner of the company, Mr.Sachin also lies that he is contacting from MoversZone.in and claims to address the issue upon raising complaint. But, he also lies so much and doesn't care much for the customers. Contact numbers : 9817867584 , 6361758208, 8970945395, 7676099416. Thank you.