Transport
Active
Complaint #32951 — Abhishek Kalra
Filed: 24 Mar 2021 ·
Address: Vikaspuri, Delhi
Hi,
I would like to lodge a complaint against person named "Aman" (not sure if this is his real name) , contact number - +91 7027266603, who claims to work for SandeepLogisticsMovers Company . He has duped me of INR 3k and harassing me for more money. Following is the sequence of events happened:
1. Aman got my contact details from carbikemovers.com.
2. He shared me a quote of INR 3k on reciept of company named "SandeepLogistics", for transportation of my vehicle from Delhi to Navi Mumbai.
3. During negotiations, he confirmed me over call that insurance will be included in the cost of INR 3K, there will be no other charges like. pick & drop of vehicle , or any other hidden charges.
4. Post confirmation of above, he arranged for the pick-up of my vehicle from vikaspuri on 18th Mar,21. He asked me to pay INR 500 to pick-up boy and informed me that same will be adjusted against overall charges of 3K.
5. On 19th Mar,21, i transferred INR 1500 in the account number provided by him. I asked for the photo of my bike as a proof for the packing and loading.
6. He shared a 3 photos of a packed bike in a container on 19th Mar,21, which were of different bike than my bike. I informed to him about wrong photos of bike being shared with me, on 21st Mar,21, post checking pictures in details.
7. On 20th Mar,21, he shared me another receipt of INR 6810 of different company "SandeepLogisticsMovers". He asked me to pay the complete bill in advance while i refused as amount quoted before pick-up of vehicle were no more than INR 3K. I informed him that INR 6810 is invalid as he shared this with me post pick-up of vehicle and taking the advance money.
8. I informed him that i will transfer remaining 1K post receiving the copy of insurance. I transferred the amount of INR 1K on 20th Mar,21 post receiving the insurance copy.
9. While checking for the details of transit insurance issued by ICICILOMBARD, i found that insurance provided was for only Roadside cover instead of All risk cover. As per quote, he is supposed to provide me with Full risk cover for sum assured. Insurance cost charged by ICICI is INR 50 while Aman is trying to charge me extra INR 1500 for same.
10. To sort the matter, i informed him that i will adjust for extra charge of upto INR 500 post my bike is delivered safely, to which Mr. Aman denied that all amount is to be paid before delivery of vehicle. He also denied to share the tracking number of vehicle / cargo which has carried my bike.
11. He informed me on 21st Mar,21 that bike is supposed to be delivered by 25th Mar,21 at the delivery address which was shared by me over whatsapp chats.
12. On 24th, Guy named "Naveen - Contact details - 8529403486" called me and asked for INR 2750 for delivery of bike. He informed me that he is no business with person named "Mr Aman" and have not received any money from him.
13. Till today 24th Mar,21, i have not received location or tracking details of my bike and he is still asking me extra money to share the details. I have already paid him INR 3K as per the agreed TnC. At this moment, i have no information of my bike location.
Given the full details above, i would like to report a complaint of Harassement against Mr. Aman and Mr. Naveen for asking more money and also for my bike being disappeared / or may be stolen by them.
Proof - Attached whatsapp chat with Mr. Aman, Pictures of my bike, Pictures of receipts received from Mr. Aman, Documents of my bike.