Consumer Redressal

Dear Sir, I have registered a complaint against the Dakshin Haryana Bijli Vitran Nigam Limited. I am the consumer of Dakshin Haryana Bijli Vitran Nigam Limited. My Account no is 2549411111. This connection is uses of the Home Consumption. I have submitted all my bill payment be on time. I have raised a complaint against the JE Name of Satish Kumar and Sachin Mudgil as per the name confirmation by department. I m unemployed and i have register a Common Services Center as per Prime Minister Scheme for all unemployed people. after that i have passed all the test and receive the Code of Common Service Center. I am not aware that this is the commercial work. so i m not apply the new connection of Bijli. I have highlighted my points i have received the code of common service center on Dtd 25.11.2020 and open our office in my home premises 25.11.2020. after that I have an proof of all my activities related to this work and attached for your reference. on Dtd 18.01.2021 JE and His team visit our home premises without any notice and videography and picture click in my home premises. I was not available at the time of JE Visit. My Parents call to me for this activities. then i came to home and stop all the activities. but he misuse of language of our parents and me. My Brother's wife is handicapped. he misbehavior all my home member. and it is my painful duty to inform you that he is not send any type of notice and not my confirmation on LLM 2. it is two months ago so i am think about this is manual checking. So i was not taking an action against JE and His team. But 04.03.2021 my bill is generated. then i have see my bill and shocked. because in my bill is include the Sundry Charges/Allowances. afterthat i will call the helpdesk no of Dakshin Haryana Bijli Vitran Nigam Limited. He says me this the adjustement charges and this charges are applied twice in year for every one. So i m not shocked. beacuse this charges are applied for everyone. mood. afterthat my parents is suggest me to go the Sub-Division office of our city. then I go and meet the accounts departments. and he said to me this charges are uses of Non Domestics for one year. but i said to department and his employee my CSC is activated on Dtd 25.11.2020. So why the charges are charged in one year. He is not given to me a satisfactory answer. So i request you to please take an action against my complaint. I have attached all the documents related my CSC activated and Complaint Letter receiving by department and audio clip are also attached for your reference