Consumer Redressal

I am Ananth and I made 2 bookings for my wife and daughter, to travel by SG 532, from Bgr to Gau, so that they can travel without any issue and in the shortest time possible. Spice jet has now re-scheduled the service of SG 532, and the new flight will travel from Bangalore -Mumbai - Gau, as per the new schedule. I dont want my family to travel with a break, especially to Mumbai due to bad covid scenario. I have made these 2 bookings 3 months in advance and now the ticket prices are 2.5 times the cost of the original ticket. As I have booked a direct flight from Bangalore to Guwahati, I have asked them to : 1. Book me on to another airline that provides direct service from Bangalore to Guwahati 2. Refund as per the current price of the ticket or 3. Book me on to a direct flight which was available till 27th March only But in spite of considering my request, they kept on mentioning "Companies policy" and kept denying my request. I would like to make a complaint against Spicejet, as they have flouted all possible rules, and could not book my family on a flight, which was available for 25th March, stating 7 days change of flight rule, and did not consider a minor deviation. My fear is that I have also booked a return flight on Spicejet, from Guwahati to Bangalore, on May 14th, 2021 and it's currently not available on booking sites and my family might have to face the same issue all over again.