Consumer Redressal

EDIFY school Goa where my girls were studying and have now taken a transfer to move to another school way back in April 2020. The deposit money had still not been refunded to the parents, and its been almost a year now since the parents have been chasing the school to initiate refund. Absolutely unprofessional, since we the parents have always paid the deposit on time and now EDIFY seems to be taking the parents for a ride. Can someone advise the next course pls ....