Telecom
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Complaint #329 — Anil Kumar Singh
Filed: 27 Oct 2012 ·
Address: A-28 Nandandham Society, Near- Air Force Station, Makarpura, Vadodara, Gujarat, India
Airtel Sim Blocked Without Intimation and No Refund of the Recharged Amount
Dear Sir/Madam,
A couple of week before on 13/10/2012 i bought an Airtel Sim Card (7600247357). It got activated only on 16th or 17th of Oct 2012. I had recharged it with Rs 200. Today airtel has stoped the services and blocked the card saying that verification process was done. We had not received any calls from airtel for the verification nor did they intimate before blocking the card. When i called the costumer services they told us to go to airtel shop for verfication. When we went they said that they don\'t do any verification there. Also they told us that according to TRAI rules if no outgoing calls are made form a number within 20 days of purchase of the card it is blocked. But for us, 20 days are not over as we bought the card on 13 oct 2012. Also we had made a few outgoing calls from the our new sim.
I want you to advise me what i should in this situlation and also request you to register my complain and take necessary action.
Thanking You
With Regards