Consumer Redressal

I had booked an Air India flight ticket on 29th Sept'20 through Happyeasygo portal, from Mumba to Kolkata boarding date 01st October'20 . Unfortunately , the flight was cancelled by Air India and we promptly contacted Happyeasygo for the refund which they promised would happen in 45-90 days . During my follow ups with with Happyeasygo and Air India on this matter , Air India confirmed to me via email dtd 19th Jan'21 that the refund amount was credited to Happyeasygo on 19th Nov'20 . I have been continuously following up with Happyeasygo since then and they confirmed to me every time that the refund amount will be credited to me in the next 5-7 days . In spite of the fact that Air India has returned the amount 120days back to Happyeasygo they are intentionally not refunding me same & have now stopped responding to my emails My Happeasygo Order ID is 726316817022329797. All mail exchanges between self and Happyeasygo are available with me and can be shared if required Kindly take this matter with Happyeasygo as this is a clear case of fraud to get back my refund at the earliest .... Thanks & Regards, Kanakana Bhattacharya