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Complaint #32880 — NISHTHA SAXENA

Filed: 17 Feb 2021  ·  Address: J-5 Sainik Society, Shaktinagar, Jabalpur
I have booked my ticket Spicejet airlines from Mumbai to Jabalpur dated May 22nd, 2020 which got cancelled due to Covid-19 pandemic I have got the amount in credit shell which and airlines is simply refusing to return and suggesting to use it by March 2021. I'm seeking refund as I'm not a frequent traveler and have no travel plans by the allotted time period. I'm not getting any satisfying answer through customer care agent and have got a response from Spicejet saying 'we regret to inform that we would not be in position to refund the credit shell amount' Please provide assistance as soon as possible. My pnr. no. - JEHYHA Mobile no. - +918238498270 Passanger name :NISHTHA SAXENA

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