Consumer Redressal

Hi, I had shifted by stuff from Bangalore to Lucknow with Gati packers & movers on 14th Dec, as per the communication with them my package was suppose to reach in 6-7 days time but i received my stuff after a month in Jan 2nd week. None of the cartons were packed properly, all my things were just thrown in a box and packed with a thin plastic. Some of the cartons received were torn with marks of brown cello tape on my clothes etc. The food items were packed with my clothes which got spilled on the way, my coffee maker which was completely fine was received broken. There service is really poor, nobody picks the call and even if they do they'll ask for your details again and again, will put you on hold and then finally disconnect the call. I had to chase them for a month and finally got my stuff with 1 carton missing. I have been chasing them again since and haven't got any revert on it. I can't believe i paid 22k to them for breaking, spoiling and loosing my stuff. Mentioning the packers & movers details : 9035373735, 799644848 Email ID: www.gatimoversandpackers.co.in