Consumer Redressal

19-Nov-2020 I have transferred from Bangalore to Hyderabad. So I have reached one of the Travels named (RKS Shifting Packers and Movers) for quotation. One Guy named Naveen came to my house on 19-Nov-2020 and given estimation for Rs 15,730 and overall Rs 18000(with Insurance).Advance is Rs 50% at the time pickup and Rs 50% at the time unload. I called and sent message (on 8th Dec) to RKS to proceed packing on 9th Dec at 11AM. 9-Dec-2020 On 9th Dec he sent five guys for pickup. The head of the batch asked me about agreement and I have informed him which I agreed with RKS. The persons came with small van then I raised concern with RKS and persons head as it will not be sufficient for things pickup. RKS person told that they will arrange another vehicle if any goods are left. After packing finished, the persons head gave me goods list then I came to know those guys are belong to ALKA Packers. Either RKS or ALKA did not raise concern about agreement or money during the process. As agreed with Naveen, I have paid Rs 10000 (to Surender-6364000510) and Rs 700 as Bakshi through Google pay. But they did not give any bill and ALKA told that it is OK as I have done online payment. 10-Dec-2020 I have travelled to Hyderabad to the night at 9pm and Reached on 10th Dec. On 10th Dec, RKS Naveen (6363056310) sent one (ALKA travels bill) bill with Rs 45,725.I got shocked. So I made call to RKS and I came to know that Both Naveen and Surender were on the call. I started bargaining and we got finalized at Rs 34,000/- as I am concerned about my new expensive luggage also I do not want to take risk. RKS told to me to send (Rs 17000) to start the vehicle from Bangalore and remaining (Rs 7000) at unload. I went to RC Puram police station on (Hyderabad) and they suggested to give complaint in Bangalore. Later RKS demanded whole money and I sent Rs 24000/-