Airline
Active
Complaint #32748 — Reshmy Prasad
Filed: 16 Dec 2020 ·
Address: Rohitha Gardens, Bangalore-560092
My ticket booked for the GoAir flight G8-29 from Mumbai to Muscat on 04-12-2020 got cancelled. I have been trying to contact the GoAir customer service team to understand the reason for cancellation and the refund for my tickets. Though I received an acknowledgment (G8-01432599) for the email I sent, no one from the team has responded to the email in the last 13 days. I also tried tweeting about the issue as well contacting them on their customer care number as well the offices in the major metro cities. None of which worked. Please let me know of how I can proceed further to get a response from the team and claim the refund for my ticket.