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Complaint #32745 — Vishnu Prasad
Filed: 16 Dec 2020 ·
Address: Puliyakode House, Pazhayannur, Thrissur, Kerala, India, 680587
I had booked a flight from Kochi to Guwahati in Spicejet via MakeMyTrip, in March. For the same, I had booked a return flight via Indigo. Both flights were cancelled due to the lockdown and credit shells were provided. After SC's latest guidelines, Indigo has promised me a refund in 7-10 days wheres Spicejet has rejected my refund request and asked me to use the credit shell by February 28th for the same two passengers, which is completely illogical. It would be very helpful if Spicejet were directed to refund the credit shell amount or at least extend the deadline for using the credit shell.