Consumer Redressal

Respected madam/Sir, I am amreen from chennai and would like to raise a dispute on our electricity department, We have been charged 80,000 for 6 months, wherein our usage per month value is only 5000/-. In the meantime we had a been away from home for 30 days as my father met with accident and was in treatment for 1 month and we do have the proofs, but we have to been showed there was usage. Yesterday the Eb people had come to my house behaved so rude and took the fuse. I have a 1 month old baby and 1 year kid at home with my father on few electricity dependent treatment though we asked and pleaded to the EB people the were so rude. today without any option we have paid that money to gain the electricity back at home. W e are helpless and would need desperate help to address these people who are being so rude and human less to us, they might be the government but we are the consumers and we do have the right to be treated with dignity. Please do help us out. Regards, Amreen 9841747166 Chennai - Koyembedu Division