Consumer Redressal

On Nov 30th 2011. I had purchased a Television which looked enticing and actually was a great product from Videocon. Looking at other product brands in line at HyperCity I chose to purchase Videocon’s 55” 3D LED TV (V55591PZ). 2.Being from a Middle class family- I spent almost all my savings to delight my family with the best TV picking the product on EMI with Bajaj Finance and making a cash payment which sums to RS 120940 from Hyper City. 3.Tragedy: After a year it started giving problems – Flickering Stripe lines on the display/ Disply goes all green. Then called the Hyper City Service Center – Diagnosed it to be the Panel Fault. Claim was registered on 14th Sept 2013 Case Reference # 100240. Which got closed on 29th Oct 2013 with reason stating Money paid to Videocon for repairs Raised a Second claim referencing the earlier one: Case Ref # 107440. I haven\'t received the TV till Date. coz they do not have any tv similar for replacement. I WANT MY MONEY REFUNDED