Consumer Redressal

I have recharged my plan on August 2020 for one year i.e. (Rs 7300) and since then the internet speed is slow day by day. I have complained many times about it but my problem isn't resolved yet. About last four months I complained again n again but this issue isn't resolve. I am working from home and with this net issue my office work has been affected many times. Please take this matter into consideration and resolve the issue as soon as possible. Please refund my balance so that I go for another internet service provider. Exitel Credentials: My id-- 8802680866 Service Provider - Exitel Delhi