Consumer Redressal

Dear Sir, Complaint- Bill No. 09-GE08-12SICD 514- My daughter got a Micromax tab Funbook P300 as a gift from her uncle for her birthdaythey bought it from Vijay Sales- Goregaon Hub. From the day 1 its camera is non functional & it also has lot of problems. I work for a communications agency & travel a lot, that\'s why I could not come to Vijay sales to address the issue immediately within that month. On Saturday 29th I went to request Vijay sales to replace the tab (which is not even used and is in perfect condition physically). They plainly refused to help me. I even went to store in-charge & asked for his help. He offered me to get the piece repaired, which I declined as I am expecting a replacement. He was not ready to give me Micromax\'s Manager\'s number nor e mail id. I am surprised to find such sub-standard products from the esteemed organization & such a pathetic service from the trader. I am expecting my grievance to be addressed ASAP. Trust you will help me. Regards, Dr Nitin Malekar 9892755568