Consumer Redressal

Sir, I had registered in Presidency University, Bengaluru to pursue MBA & paid registration fees amounting Rs 15,000.00 (Rupees Fifteen thousand only) on 15th April 2020. Later I decided not to pursue my study in the said university & informed the same to the university authorities for refund on 23rd July 2020. University authorities asked to submit the required documents to initiate the refund process on 30th July 2020 which I complied on 12th august 2020. Then I gave a reminder mail on 12th September and got a reply mail on 14th September that the authorities informed had processed the request for refund and would update the status. Consequent upon not getting any response after a month I gave another mail on 18th October 2020 and got no reply. Further, I inform you that the cocerned department is not receiving the phone also. Therefore, I request your good self to pass necessary insructuction to the University authorities for refund soon. Sincerely yours, Akanksha Barik