Consumer Redressal

Respected Sir, I have purchase HCL brand new laptop from M/s Galaxy Enperprises Dated 29-01-2013 Invoice no. 465. I registered my first complaint in the Month of April\'13 regarding the Display Frame. Same problem i registered a complaint in the month of September\'13 complaint number 8503352912 and nobody come to repair my laptop and again i rgistered a complain and the complaint no. is 8503353136. after 10 days one enggn. came and take my laptop and committed your laptop will give u with in week after repair. But after 19 days i got my laptop. Key board problem resolved but still the display frame not changed and due this so many scratches on the base. i registered again complaint at HCL CC regarding Display frame, Key Board and touch button, complaint no. is 8503471831 dated 15-10-2013 but no enggn. come to attend complaint. again i called to HCL customer care regarding the same and they give me again one new complaint no. 8503552428 dated 6-11-2013 and still nobody attend complain