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Complaint #32510 — Lakhwinder Kumar

Filed: 3 Oct 2020  ·  Address: Qtr E-91, GNDU
In the first week of Sep, 2020 I received a parcel from Indusind Bank and I was shocked there was NEXXT credit card in it. As I already have an Indusind Credit Card of lower services and have an android application installed in my phone. I opened my Indusind App and I was shocked again. The app shows two credit cards one is AURA EDGE and second is NEXXT and more on it it shows an unbilled amount of 5900/-. Now the game begins, I am continuously calling and mailing to Indusind bank, as usual they said this NEXXT credit card will be disbaled and no bill you have to pay and this all will set within 5 days. But now more than 30 days passed, I contacted them many times with emails and calls but still NEXXT credit card is not disabled and still it shows an unbilled amount of 5900/- and the last date of 15 Sep, 2020 is also passed. Now they will impose fine on me and will ruin my CIBIL SCORE. I did not do any Transaction from this CREDIT CARD. This credit card is placed as it I received as a parcel. Sir I did not apply for this NEXXT credit card but still they sent it to me and also imposed a big bill of Rs 5900/. Now I am afraiding about : (1) Bill (2) Next coming fines (3) Desperately worried about my CIBIL SCORE and (4) This Credit Card Please do needful, why is this bank doing this to me? Please do something Regards and Thanks Lakhwinder Kumar Customer care number : 18600 267 7777

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