Consumer Redressal

Dear Sir, I booked an international flight ticket on 14 April 2020 this is cancelled to the airline (IndiGo) side due to COVID reason. When I was talking with airline customer care when he was saying that your ticket was cancel and your full refund give to your agency (GOIBIBO) when i check in my goibibo app and process to refund claim then after today i receive a mail of refund but agency was give me refund of 11683 /- only but my ticket amount was 12562/- So Please i request to Goibibo give my full refund of 12562/- it's not my fault flight canceled by airline site due to COVID reasons. Agency and airline have used my amount in the last 8 months, so please give me my full amount with Interest. Other all agencies give full refunds but Goibibo deduct convenience fees that are not fair. So I request you to please give my total amount refund. Thank you Name Mohar Singh PNR - MHYMKP Travel DMM to Jaipur