Airline
Active
Complaint #32503 — Ashwini Chugh
Filed: 1 Oct 2020 ·
Address: C-402 Vicenza Highbreeze, Kalali Road, Vadodara
I was in the process of booking air ticket from Spicejet website. While completing the payment process - site got hanged. The payment was deducted but the ticket was not issued. I connected with the online support - they had no proof of ticket being released - I then shared all the credit card details and the deduction happened to custrelations@spicejet.com number of times along with bank statement showing the deduction when asked for - but there is no update till date. Initially, emails were being responded but now they are not even confirming the status nor sharing any update.
Rs. 10, 917.00 were spent on card ending with 9100 on 11-SEP-20 at SPICEJET LIMITED.