Consumer Redressal

My complaint is regarding flight booking done with Indigo. I am asking for full refund but they are denying. I had booked ticket to travel in April 2020. Due to pandemic situation rescheduled flight to 7th Oct as no refund option provided by Indigo Team at that moment. At present also covid cases are increasing very fast and situation is not in control. Considering pandemic situation I have requested multiple time to Indigo customer care team to cancel my booking and refund full amount of ticket but they are imposing cancellation charges on the same. As situation is not normal Indigo team has to provide refund without charging cancellation fees. Please look into the matter and refund full amount of booking.