Telecom
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Complaint #3241 — Nilanjana Chowdhury
Filed: 19 Nov 2013 ·
Address: D-11/32, Ist floor, DLF Exclusive Floor , DLF Phase V , Gurgaon , Haryana
Payment for month of Sept 2013 for mobile phone 8373901911was paid from vodafone website ( my account) on 12th Oct 2013 VIDE NET BANKING from my ICICI account (Rs550). Vodafone website did not accept the payment and returned it on 15th Oct 2013 . ICICI Bank informs credit of amounts above Rs 5,000.00 by SMS . If I have to verify the payment then I will have to cross check on my as vodafone will not inform me, neither ICICI . Vodafone has returned the payment and discontinued the outgoing calls on the mobile . Why should I be penalized for the non acceptance of payment by Vodafone ?