Consumer Redressal

Hi, This is a complaint related to lack of Digital Infrastructure in above mentioned address which is in Vittal Padnoor village. As everyone knows due to the COVID-19 almost every activity has been now forced to move to digital platform. Since March 2020 we have challenges in accessing the internet with the minimum required speed be it for official work or for the Kids classes over the internet. This has resulted in reduced productivity at whatever we do online. Due to the same reason I raised a new FTTH connection request with BSNL under Bharath Fiber plan earlier on 17th August 2020(approx). However till now I have received only one call from BSNL which was to just cross check the address which I provided while filling the form and no further update on even feasibility check.Upon calling BSNL Broadband Customer Care they can check my details based on mobile phone number(9901731310) but they don't have any further information to update me on the progress. Since the Government is pushing towards improving the Digital infrastructure even in rural India requesting you to assist on the same. Regards, Rohith