Consumer Redressal

Hello Sir/Mam This is in relation to PNR no: YIZN9U. Refund of Rs 6000 has been processed by Spicejet on 23rd July in relation to my cancellation. I still have not received the amount from Ease my trip. I have sent emails multiple times and contacted customer care multiple times. Every time I have been told I will receive the remaining refund amount of Rs 6000 within 3 to 4 business days. It has been more than one month one week now since refund amount has been paid by spicejet and 2 months since the ticket has been cancelled. Request you to kindly help in getting the remaining amount of Rs 6000 asap. Regards Wriddhi