Telecom
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Complaint #3239 — v.venkatalakshmi
Filed: 18 Nov 2013 ·
Address: No.5, Gokula, 3rd Cross, KodandaramaReddy Layout, Ramamurthynagar, Bangalore-560016
Respected Sir/Madam,
Sub: Complaint against Airtel Prepaid section- for invalid deduction of Rs.100 for internet usage.
Ref: My mobile#9972543500 recharged on 15-Nov-2013 for Rs.200
This is to bring to your kind notice that I had recharged my prepaid mobile#9972543500 on 15-Nov-2013 for Rs.200. And today (18-Nov02013) the balance has come down to Rs.16.
When I contacted the Airtel 121 Customer care, they said that I had used internet on my mobile twice for Rs.100.
But I would like to bring to your kind notice that I don’t use my mobile for internet usage.
Request you to kindly look into this matter, as this is repeated innumerable times.
Thank you,
V.Venkatalakshmi