Consumer Redressal

Harassment / Mental Trauma by Gati Packers and Movers 9355359466 and 9582378280. rohit srivastava Sat 8/29/2020 2:28 PM Greetings Sir, I want to bring your attention towards a mental torture and harassment by a packers and movers company based out of Gurgaon . His name is Sharma and is from Gati packers and movers and can be reached out at 9355359466 and 9582378280. I had to shift from Delhi to Ludhiana and hence I looked for packers and movers online. I got to know of Gati packers and movers via google ( Which now I know is a fraud company since the website mentioned in the bills etc. are fake. I contacted Mr. Sharma and asked for a quotation and was given a quote of 9800 for Delhi Ludhiana transportation of my household material ( NO heavy equipment only living room, kitchen, clothes and study ( we are a family of husband wife and two daughters . On the day of packing the boys came to my house and packed everything very nicely and I gave them an extra 500 once they finished. after that 2 cashiers from the company who were around while packing came to me and asked me to pay for office charges which was 2000 rupees ( fraud 1, i paid but didn't expect what was going to happen next ) While packing was happening, I kept asking Mr. Sharma to give me the number of the owner so that i can speak to him in case something goes wrong and he himself was not available on call ( My Mistake i didn't check the website mentioned whether it was fake or not ) While packing was happening, I also kept asking for the account number to transfer the money based on the quotation but was not given to me. Till 9 pm in the evening I kept asking since i had to drive to Ludhiana the very next morning with my family . Next morning, I started driving and after a lot of calls I was told that the receipt was on the way . To my utter surprise the actual bill was made to be of 28695 rupees which is 3 times the actual quote.( attached herewith) After a lot of verbal argument with my wife and myself he made a point of reducing it to 25000 but everything else was genuine . We as a family got really scared since most stuff belonged to our children and we had to buy everything again if he decided to dump it somewhere . After a lot of consideration and being scared of losing out my Lucknow and Ludhiana belongings i decided to pay 25K which i did in 24 hours since he had clearly mentioned delayed payments will affect my transport and also will increase the charges . All this happened in a blackmail tone and trust me when I say that I was literally harassed every day thinking of losses I have to incur specially when my income was shortened too. So, I paid and I received the belongings in Ludhiana which was delivered perfectly fine now we are on 29th august and while i try to ask for my Lucknow belonging i am told it will take more time. the harassing tone of voice and the irregular phone calls have only added to my harassment . In a new city my savings worth 16000+ 4000 have been drained . My Parents have not yet received the Lucknow shipment and are worried . I have had almost the same issue in the past sir but did a mistake of ignoring and even though i will be fine without the money which has been blackmailed by me I don't want any other middle-class honest earner to suffer and get harassed from such frauds. I urge you to help me get my Lucknow shipment delivered at the earliest and check if my fraud complaint has any value to it my only request is to get my stuff to Lucknow properly and if my complaint has any value then ensure no other hard worker is stripped off his earnings thank you Regards Rohit 9654871208 PS: I lived in a rented house in Delhi and don't have any connections to the city . While 3 heated conversations where he lost his cool happened, he mentioned I can go to cops if I want in a very condescending way . My Parents will receive the Lucknow consignment and I am very scared for them also .