Consumer Redressal

Date - 24/08/2020 TO WHOMSOEVER AUTHORISED VISION SMARTLINK NETWORKING PVT LTD 309 Iscon Elegance Nr Crown Plaza Hotel, Off, To, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015 079 6621 9000 Sub: Complaint Letter for Ridiculous Internet Service Respected sir, With due respect, I am writing this letter to inform you that my internet connection is disturbed since my last renewal in April 2020. It was always been disturbing since I have opted VISION SMARTLINK internet connection for the first time 2 years back. I have filed number of complaints with the company but i have experienced their bad services only. I am facing trouble as I am having online court matters at Gujarat High Court and my most of the work is done online and for that, I need a proper internet connection. At home, my child is also using this connection for his online studies and due to improper and disturbing connection every now and then, he is also facing same problem and is unable to attend his online classes many times. We are at loss of many things, time, efforts, legal cases, reputation, studies and last but not least monies. I have already made a complaint but no one took any action upon it. I request you take proper and justifiable action to resolve this issue permanently. I expect a quick redressal. Many thanks in advance. Yours sincerely, Advocate Jolly Shah Gujarat High Court Naranpura, Ahmedabad +91-78028-16895