Consumer Redressal

Dear Sir This is to inform you that booked a air ticket from IRCTC Guest ,travelling date was 01/05/2020 kolkata to Guwahati AIRASIA PNR NO- P53WVD and return was 06/05/2020 INDIGO PNR NO_TEN6UL but due to Covid 19 flight was auto cancelled, Sir Indigo refunded my full amount but AIRASIA after cancellation till not refund my money ,where as after several mail communication they given us to refund my money but till after long days till not get my money , Sir request to you please look into my matter and take necessary action against AIRASIA and IRCTC both have to refund my money without any delay.... This is showing there site Transaction id: 2005178968 Booking Date & Time: 2020-03-03 15:08 Booking Status: for cancellation Total Amount Paid: ₹ 15,051.00 KolkataGuwahati Flight Departs Arrive Class PNR AirAsia (India) I5-541 Kolkata (CCU) 05:25, 01-May-2020 Netaji Subhas Chandra Bose Intl Guwahati (GAU) 06:40, 01-May-2020 Lokpriya Gopinath Bordoloi Intl Arpt Economy P53WVD Passenger Details S.No Passenger Passenger Type Age Status Ticket Number Policy Number Seat Number 1 Mr. PRIYANGSHU DHAR Adult 14 Year 8 Month for cancellation NA 2 Mr. PARTHA DHAR Adult 45 Year 7 Month for cancellation NA 3 Mrs. CHAITALI DHAR Adult 40 Year 4 Month for cancellation NA