Consumer Redressal

I have activated 3G in my mobile in my airtel number. I\'ve 8 rupee 3G pack. I started to browse only after I received the message from them. But still they deducted 10 rupee as browsing charge and they\'re saying I had browsed before 3G activation. Then from the next time I activated 3G and call to them and after confirmation from them I started to browse. Then again they deducted extra 10 rupee saying the same thing. I called to customer care who they dont even respond to us and got that money after 5 hrs of waiting. Everything\'s fine, but they didn\'t activated 3G for me on that day. I\'ve paid money for the service which I never used. If I try to check whether 3G is activated after confirming from them again they deduct amount and I cant able to connect to customer care. They\'re saying only 2 times we can call to them. I\'ve wasted whole day for that 20 rupees and I couldn\'t get back neither service nor money. I spokes to their nodal officer who never listened to me& saying its my mista