Consumer Redressal

Please note that the below ticket with ref. No. 63798770 purchased on 12/02/2020 for travel from Dammam to Cochin on 22/05/2020 and return on 31/05/2020. When i contacted AirArabia, it was informed that due to Covid all flight services are suspended until further notice and they would issue a credit voucher with validity of 1 year from travel date and i was expecting to use the ticket in the valid period. But now as the situation got turned upside-down and my company has decided to terminate my services, I had to come back to my home country India. In this situation i will not be able to make any travel to utilize this ticket. Considering the circumstances that it was not my fault and the airlines cancelled all fights due to the situation, you are requested to kindly arrange to get the refunded of the ticket amount keeping in mind that the amount was paid 8 months back. Also please note that as my bank accounts, telephone no. In Saudi Arabia got blocked, as my visa is expired, you are requested to arrange to get the refund to my bank account in India.