Internet / Broadband
Active
Complaint #32259 — Kannan Venkatraman
Filed: 10 Aug 2020 ·
Address: 5-9-359/30, Plot No 30 & 31, Jupalli Homes, Yapral, Hyderabad-500087
Reference Airtel Xstream Fiber Digital Application Form No 0401693211, Airtel Product Payment Txn id: 724478105.
Sir, I had made an online payment of Rs 12024 on 24 July 2020 to Airtel for a broadband internet connection at my residence. Subsequently, Mr Ashish Kumar (mob No 9903451034) from Airtel conveyed to me that the connection is not feasible and the money will be refunded to me. Today is 10 Aug 2020 and I haven't received the refund even after 17 days of having made the payment to Airtel. The Airtel Customer Care does not provide any contact number nor any email address to raise this complaint for the refund.
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