Consumer Redressal

User ID BB0006455768 (this is the one given in the autogenerated mail) Address:- 19, Raghuvir row house, near Nariman point citylight, Surat. Mobile:- 8238897100 I had registered for the installation of gtpl broadband and the salesperson (Ketan) took the amount of installation from me. But due to lockdown they could not install. Now that everything has unlocked. I want my money back. But despite of several reminders and calls to Mr Ketan and Mr Akram, they are not responding properly and behaving in unprofessional manner and treating me in a very bad manner. I just want my money back. I have sent several mails and made hundreds of calls to the sales person, but they are not giving proper response. Else help me get my refund back. i am a student and my money are blocked, i am facing serious financial issues, in these hard time please give my money back. Looking forward for positive response from your side Thank you PFA the bill generated.