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Complaint #32124 — ravindran nair
Filed: 9 Jul 2020 ·
Address: mumbai
Spicejet accepted the booking of flight on 13 June 2020 and later within 24 hours they cancelled the flight & kept booking amount in credit shell. Now when requested they refused to refund the money without any hesitation.
They say that the credit shell can be used before 31march 2021, but what if we don't travel in that given period, will they refund? Big No
In this current scenario who knows when this covid19'll get over. So we requested Spicejet to refund the amount but in vain.
We also told them that we are in need of money due to pay cut & everything running short of funds but all in vain. How can be they so stubborn?
Seek your kind intervention to get the booking amount back to our account.