Consumer Redressal

Dear Sir / Madam, I am writing to you to raise an issue about: Airline Tickets and Fares The issue that I have experienced was: I have, booked an Air Asia ticket from MakeMyTrip on 26th May 2020 , Two days back I got an SMS from Air Asia that my ticket has been cancelled. I, have tried to contact them with number of times in number of ways even from CALL and from their CHAT WITH AVA but no response (**** CHAT BOT EVER). I think they are fooling people. Please check the details of my ticket as follows:- Flight No:- I5 1621 Travel : Bengaluru - BLR To Ranchi -IXR Traveller: Alok Dube PNR: H1HNRM It occurred on: 30/05/2020 Its almost more than one month even the airlines has given me the case no but still I didn't received any return. They have cancelled my ticket and this is your responsibility to give back to me. Because I have to book the ticket with different airlines and as I mentioned above don't have money too, to book new ticket. If , not then I will contact with all your superiors VP's , Director , COO and even CIO'S I will raise a complain and write E-Mail to them. I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account. Yours faithfully, pankaj singh