Airline
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Complaint #32095 — Ramesh Puthanpurayil
Filed: 30 Jun 2020 ·
Address: Thejas (H), Ayikkarappadi (PO), Malappuram(DT), 673637
As per the MOCA advisory kindly release full refund of My AirIndia Express Booking PBDSYY booked on 31st March 2020 for the travel date 16th April 2020.
Now I returned back to India ( On chartered flight - paid 1350 AED ). Now I don't want travel anywhere. So I don't want credit voucher for future booking. On your email you clearly mentioned that "As per the MOCA advisory, full refund is applicable only if the booking was done between 25th March 2020 and 14th April 2020 for travel between 25th March 2020 and 3rd May 2020." The real fact is I didn't even receive the credit voucher as well and your customer support team will never pickup the call.