Consumer Redressal

ON MAY 18 , 2020 M/S DHL EXPRESS , ERNAKULAM COLLECTED MY PARCEL CONTAINING LIFE SAVING DRUGS INCLUDING DIABETES , HYPERTENSION AND DEPRESSION FROM SHEEBA HENRY , HEBIN MEDICALS , MUPPATHADAM ON THE GUARANTEE OF DELIVERING THE SAME WITHIN 4 DAYS TO MY ADDRESS AT 2093 , N.ELDERBERRY DR. SARATOGA SPRINGS , UTAH 84045 , USA WITH DUE APPROVAL OF NORKA AND CUSTOMS WITH ORIGINAL PRESCRIPTION AFTER COLLECTING 8260 /- RUPEES DELIVERY CHARGES. THE PARCEL WAS LYING IN USA UNDELIVERED INSPITE OF FOLLOW UP FROM MY SON AND RETURNED TO INDIA ON 29 MAY WITHOUT INTIMATION.THE PARCEL WAS LYING WITH BANGALORE CUSTOMS AND ON FURTHER PAYMENT OF 8666/- RUPEES DELIVERED TO SHEEBA , HEBIN MEDICALS. FROM MAY 18 TO JUNE 6, I WAS LIVING WITHOUT MEDICINE ALONG WITH MY WIFE . SINCE WE LOST HOPE ON DHL KERALA WE ARRANGED MEDICINES FROM CHENNAION MAY 30 AND GOT IN 6 DAYS. KINDLY CHARGE A CASE AGAINST DHL EXPRESS , KERALA AND ARRANGE TO REFUND 8260/- PLUS 8666/- TOTALLING 16926/- AT THE EARLIEST. THANKS VERY MUCH.