Consumer Redressal

i have purchased a Koryo 32 LEd TV From Big Bazaar the Grate India Place Noida(U.P)-201301(future retail Limited) on dated 27.01.2020.with 3 Years Warranty(1 year product warranty and 2 year extended warranty ) the tv was not workings from 17.03.2020. so i have complained on koryo care center.the service engineer visited and checked the tv he told that the display not working i am sending the report to koryo they will provide display then it will change.after this i have again connected to the customer care they told that it will be done very quick.after 2-3 days. began janta curfew and lock down.so i think that it may be not possible to service the tv. in month may when the som relaxation given by government in lockdown i have again contacted to customer care they told that it will be not repair now th tv will replace.but same store where you purchased the store was closed i have mailed big bazzar and koryo care but they replied that it is in process .now the store is open as i have already 3 month suffered.but they are not considering any relaxation also they are removing my extended warranty period. purchased dated 27.01.2019 product warranty expire 27.01.2020 extended warranty expired 27.01.2022. but now they are providing the new tv with one year warranty. means if from today warranty expire 19.06.2021.i have complained 18.03.2020 for repairing the engineer visited and checked and told that display will replace. but till now it is pending.from 18.03.2020 to 16.06.2020 period lapsed from warranty also.they are providing the new tv but it will not be consider in extended warranty only you can get one year product warranty means till 19.06.2021 if i picked today.