Consumer Redressal

Dear sir I have taken a wi fi Broadband service from service provider Wi fi Ion in the month of December 2019 and the Plan chosen by me is 20M- 90UL and the Broadband service was provided by the officer from wi fi Ion SANPADA who came to our house collected Rs 1350 for 3 months plan and deposit. The above plan was renewed onb21/3/20 for another 3 months valued till 20/6/2020. We have already received a message on my mobile 9444824833 from Team ION to recharge using digital services, but unable to do so since I do not know my wi fi Ion account number. I am calling their office and officers on their mobile numbers, but no response. I have also sent request messages to following Wi fi Ion mail Ids. 1. ionwifiservices@gmail.com 2. customercare@i-on.in Furthermore I have registered today as per the guidance given by wi fi Ion, but want help from them for making payment once they give their reference number for the above plan chosen by me in December 2019. In December the connection was registered in the name of my son R Ramkumar and his mobile number 9920058484. Treat matter urgent, as I want to recharge immediately. Thanks and best Regards M.Ramakrishnan 9444824833